Privacy Policy

1. Information We Collect

A. Personal Information You Provide

• Full Name
• Email Address
• Mobile Number
• Profile Information (username, profile picture, preferences)
• Social Media Account Information (if you connect your social media accounts)
• Any other information you choose to provide

B. Automatically Collected Information

• Device information, IP address, browser type, app usage data
• Location data (with your permission)
• Referral source and duration of visits

C. Location Information

With your explicit permission, we may collect precise or general location data to provide map-based features, localized services, and to help you find nearby courts or players. You can manage this in your device settings.

D. Contacts Access

With your explicit permission, we may access your device contacts to:

• Help you find friends who are already using PiklePad
• Invite contacts to join PiklePad and play pickleball with you
• Connect with other players in your network
• Build your player community more easily

Important: We will only access your contacts if you grant us permission through your device settings. You can revoke this permission at any time through your device settings.

We do not store your entire contact list on our servers. We only use contact information to facilitate connections within the app and to send invitations on your behalf (if you choose to do so).

E. Social Media Integration

If you connect social accounts (Facebook, Instagram, Twitter, etc.), we may collect limited profile data and shared content, following each platform’s policies.

F. Game and Activity Data

• Game creation and participation details
• Match scores, court bookings, ratings, and reviews
• Community interactions (posts, comments, messages)
• Tournament registrations and results

G. Cookies and Tracking Technologies

We use cookies and similar tools for analytics, preferences, and performance improvements. You can disable them through your browser settings, though some features may not work properly.

2. How We Use Your Information

• To create, manage, and improve your PiklePad account
• To enable game creation, matchmaking, and court booking
• To send updates, notifications, and promotional content
• To analyze usage data and improve platform performance
• To ensure safety, detect fraud, and comply with laws

3. Sharing of Information

• We do not sell your personal data.
• Information may be shared with service providers for hosting, payments, analytics, and customer support.
• Location data may be processed through Google Maps or similar services as per their privacy policies.
• Data may be disclosed if required by law, legal processes, or government authorities.
• During business restructuring (merger, acquisition), your data may be transferred to the successor entity with equal protection.
• Aggregated or anonymized data may be used for analytics and research.

4. Data Security

• Encrypted servers with SSL/TLS protection
• Secure cloud storage and regular security audits
• Password protection and access control

While we follow strong security practices, no system is completely secure. You share information at your own risk.

5. Your Rights and Choices

• Access or update your account information anytime
• Request deletion of your account via{" "} team@sportwrx.co
• Opt-out of promotional emails or push notifications
• Manage cookie and location preferences

6. Data Retention

We retain your information only as long as necessary to provide services or comply with legal obligations. Upon account deletion, we delete or anonymize your data unless required for legitimate reasons.

7. International Data Transfers

Your data may be stored or processed in India or other countries. By using PiklePad, you consent to such transfers, even if local data protection laws differ.

8. Third-Party Links and Services

Our Platform may contain links to third-party websites, apps, or services. We are not responsible for their privacy practices, and we recommend reviewing their respective privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in practices or legal obligations. Updates will be posted on our Platform, and you may be notified via email or in-app messages.

10. Contact Us

11. Definitions

• Platform: Refers to the PiklePad app and website
• Company: Sportwrx Technologies LLP
• User: Any individual using PiklePad
• Personal Information: Data that identifies or can identify a person